CASE STUDY:

WellTrack App Logo

WELLNESS DATA AGGREGATION APP

Offered as a premium health benefit to clients' employees, "WellTrack*" represents a data rich application designed to encourage the wholistic wellness of participants. This project required intensive User Experience and Xamarin native development completed in partnership with on-staff .NET and SQL specialists.


*This case study represents actual work but may include changes to logos, terms, and names due to NDA agreements.

STARTING POINT

Old, outdated user interface based on prepackaged theme

Upon login, users of the WellTrack client portal were greeted with: "This application works best on desktop or tablet." Beyond creating an unflattering first impression, users weren't engaged. In a market where more than 60% of app users rely on mobile devices, WellTrack was forcing adopters to work around the app – not benefit from it.

An outdated user interface had been purchased through a third party marketplace, known for providing generic themed UI. This led to dynamic and diverse health data being presented in boring, text-centric pages. The unflattering presentation created obstacles for current clients, sales staff, and overall growth of the business. the robust functionality and aspirational goals of WellTrack were shackled by substandard UI and an old-fashioned focus on desktop-first thinking. Beyond a visual cleanup, and development of a brand new native app, WellTrack needed their new technologies to support:

  • Appointment creation, cancellation, suggestions, and reminders
  • Live video appointments using Twilio SDK
  • Health data aggregation via API, manual entry, and proprietary algorithms
  • Dynamic and realtime data visualization
  • Chat capabilities with notifications
  • Two-factor authenticated login process

GATHERING REQUIREMENTS

  • The WellTrack native app development began with a series of meetings including:
    • Sales, marketing, technology, and executive leadership
    • WellTrack key accounts representatives
    • Internal development team members
  • Initial requirements were developed to establish project scope, timelines, and budget considerations.
  • Meeting notes and hand-drawn sketches were developed first into low-fidelity wireframes, then iterated into high-fidelity prototypes.
Old, outdated user inteface based on prepackaged theme

DEVELOPMENT PROCESS

Old, outdated user inteface based on prepackaged theme
  • Upon stakeholder approval of high-fidelity prototypes, design system files were finalized and initial development began.
  • Throughout development, Launchpad contractors attended daily standups, received revisions, and communicated backend needs to WellTrack developers.
  • Six weeks prior to launch, all stakeholders were provided a dev version of the application for testing, and interal QA processes.
  • Upon delivery, the final native and web apps were met with renewed excitement from stakeholders and stakeholder clients.

RESULTS

Welltrack dashboard
Welltrack dashboard alternate
Dashboard displaying aggreagated health data to new user
robust survey design
API annual checkup data endpoint display
UX designed .NET developed Xamarin scheduling app
Visually engaging calendar app design and development
Final page of scheduled appointment application
Schedule appointment presentation
Xamarin iOS chat app development
Display of health data from medical screening results in WellTrack health app
App login screen
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